FAQ

Use our convenient "1-Click Order" feature! Just click the corresponding button next to the product and provide your name and phone number. Registration and prepayment are NOT required! What happens next:

• The manager instantly sees your order in the system.
• Within 15-30 minutes (during business hours), the manager will contact you to confirm the order, clarify details (delivery address / pickup time), and answer any questions.
• The product is immediately prepared for pickup or delivery.
• Your order is processed instantly! The fastest way to buy tech in Dubai.

We absolutely guarantee it! We value your trust:

• 100% Original: We work only with official suppliers. The entire range is genuine (original) products from Apple, Samsung, Sony, Dyson, and other brands.
• New and Sealed: All devices are brand new, in factory-sealed packaging (sealed box). No used or refurbished items.
• Official 1-Year Warranty: Every item comes with an official 1-year manufacturer's warranty. It is fully identical to the warranty in brand stores (Apple Store, Samsung Store, etc.).
• iPhone: Global version without restrictions: We sell only international versions of the iPhone standard (1 physical nano-SIM + 1 eSIM). No regional locks! The devices are fully compatible with operators in the UAE, Russia, and other countries. They work without any restrictions.

• Place your order via the "Shopping Cart" or "1-Click Order" (provide your contact details).
• The manager contacts you to confirm the order and clarify details.
• Only after that is the product reserved and prepared for pickup/delivery.

No online payments! Payment is made only upon receipt of the goods.

Payment – exclusively upon receipt and inspection of the goods!

• Inspection before payment: Upon receipt (by courier or in-store), you can definitely inspect the product, check the contents, and the integrity of the packaging. Make sure everything is in order!
• Then payment: Only after you confirm that the product satisfies you, you pay for the order. No surprises!

We offer convenient and flexible payment options:

• Cash: In UAE Dirhams (AED), US Dollars ($), or Euros (€). Change is given in AED.
• Bank card: With any UAE bank card.
• Transfer to a Russian bank card (in specific cases):
  • Discussed individually with the manager during order confirmation.
  • Clarify the possibility and conditions when placing the order.

Yes, absolutely! Each order includes an official invoice. It states:

• Product name and model.
• Serial number (for warranty).
• Sale date.
• Amount payable.
• Store details (iStoreGadget.ae).
• This is your warranty certificate and proof of purchase! Please keep it.

Get your tech as fast as possible!

• Pickup: After the manager confirms your order, you can pick up the product at our store in Dubai. Usually ready within 1-2 hours * (* - during business hours, for in-stock items).
• Express delivery in Dubai: Choose delivery! We will deliver your order to the specified address in Dubai within the day after order confirmation and preparation. Free! The courier will contact you before departure. We will show you the product before payment!